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Bobby Quezada

已加入2021年4月15日

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最后活动2021年10月23日

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Bobby Quezada 进行了评论,

评论Additional ticket channels

Is there any settings that would prevent an agent to select forwarding calls and grey out the option to select call forwarding? Some of our members have seen the message not configured when their numbers are already configured in their profile.

查看评论 · 已于 2021年9月16日 发布 · Bobby Quezada

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Bobby Quezada 进行了评论,

评论Building reports

Hi, 

Can we report talk data based by custom organization fields. For example, were looking to be able to report on all callers with the organization field of "free", and view metrics like total talk time, and total calls. 

查看评论 · 已于 2021年2月22日 发布 · Bobby Quezada

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