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Daiana Cordoba
已加入2021年4月16日
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最后活动2022年3月21日
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的最新活动 Daiana Cordoba
Daiana Cordoba 进行了评论，
I'm going to reiterate my response from 9 months ago but to us it IS essential ... if our dev team is working on a fix, the Zendesk case remains opened but we might receive replies from the requestor. It would make it a lot easier if the cases were highlighted when there's a reply. The OPEN and PENDING status do not achieve what we need.
查看评论 · 已于 2021年5月05日 发布 · Daiana Cordoba
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Daiana Cordoba 进行了评论，
Same here. Even though we use the open and pending statuses, if our dev team is currently working on a fix the Zendesk case remains opened but we might received replies from the requestor. It would make it a lot easier if the cases were highlighted when there's a reply.
查看评论 · 已于 2020年8月19日 发布 · Daiana Cordoba
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