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Cherry Min Wang
已加入2021年4月15日
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最后活动2021年10月16日
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的最新活动 Cherry Min Wang
Cherry Min Wang 进行了评论,
评论End users and organizations
I created an organization and set the access "Can view own tickets only" for it, but I set the access for the end users in this org as "Can view tickets from user's org". One of the user(end user 1) created some tickets and CC'd another user(end user 2), the end user 2 can only view those tickets in the tab "Requests I'm CC'd on" but not in the "Organization Requests" view. I checked those ticket status, they are all in archived status.
Does the tab "Organization Requests" only include unarchived tickets?
查看评论 · 已于 2021年9月01日 发布 · Cherry Min Wang
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