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C.L.
已加入2021年4月16日
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最后活动2024年1月09日
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C.L. 进行了评论,
Hi all,
I finally implemented my solution that shows a list of Related Article if articles share the same label. Thanks for starter code and examples, Trapta and Katerina.
I put this in article_page.hbs-
and then this in my script.js, make ajax call and do formatting work (also exclude the currently loaded article)-
//Show related links in right pane
//related links are articles that share one or more labels
function insertRelLinks(){
var template_start = `
- `;
var template_end = `
var template = ``;
var jqxhr = $.ajax( showRelatedLinks() )
.done(function( data ) {
if( data.count > 0 ){
$('#rellinks-section').html((template_start + template + template_end));
$.each( data.results, function( k, v ){
var vID = $(v.id);
if(vID[0]!==articleId) //don't show link to currently loaded article
{
template += `
${v.name}
}
} );
$('.related-articles').show();
$('#rellinks-section').html((template_start + template + template_end));
}
});
}
insertRelLinks();
It looks like-
查看评论 · 已于 2019年9月06日 发布 · C.L.
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C.L. 进行了评论,
C.L. 进行了评论,
Angeli,
It seems you would have to write a function that called the ZD APIs twice- once to get the labels of the current article, and the second time to search for all articles containing the same labels (if if getting a list of articles that share labels is what you were looking to do).
I had a hard time trying to figure out how to get the labels of the article currently loaded but I think I would do it like-
var currentArticleID = location.href (insert a bunch of js work to parse out the id)
then api/v2/help_center/en-us/articles/.json would get you the current article from which you can get the label_names property.
then /api/v2/help_center/articles/search.json?label_names= would give you list of "related" articles
查看评论 · 已于 2019年5月07日 发布 · C.L.
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C.L. 进行了评论,
Katerina,
Thanks much for the code sample and explanations. I will try and adapt this to a right-had pane we have. I wonder if .js files can be added as assets, and referenced like asset png etc? It would be nice to isolate custom code from Zendesk's.templates.
Your site looks very nice, well done.
查看评论 · 已于 2019年3月14日 发布 · C.L.
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