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Ashish G

已加入2021年4月16日

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最后活动2022年6月18日

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的最新活动 Ashish G

Ashish G 进行了评论,

评论Measuring success

If its not possible to make the followup questions mandatory, is it atleast possible to make a Reason default? I wish to replace the blank space with something like "Please choose a Reason from this drop-down" as the default reason.
PS: I do not wish to integrate any app since our team is already working on a proper CSAT structure. So, need something for meanwhile.

查看评论 · 已于 2022年6月18日 发布 · Ashish G

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Ashish G 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Yes, even would love to have this feature as it will help us prioritize/de-prioritize or create a different workflow for tickets with/without attachments. Also, if this could be added as an option on the view page for tickets to sort it accordingly.

查看评论 · 已于 2019年3月23日 发布 · Ashish G

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