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Jared Norton

已加入2021年4月16日

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最后活动2023年8月16日

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的最新活动 Jared Norton

Jared Norton 进行了评论,

评论Using themes and customizing your Help Center

Thanks for the reply Peter, I've run into more issues that make me wonder if it's my WSL that's causing the problem, I'm going to retry on a clean machine and see if the problem goes away. I'll come back if I'm still having problems.

查看评论 · 已于 2023年8月16日 发布 · Jared Norton

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Jared Norton 进行了评论,

评论Using themes and customizing your Help Center

Hi,

I've followed the install & setup here. I'm running zcli themes:preview (I'm inside the working directory) logging in using environment variables (WSL) and it seems to be uploading the theme but I'm getting the below:

Uploading theme... Ok
/usr/local/lib/node_modules/@zendesk/zcli/node_modules/@zendesk/zcli-themes/dist/commands/themes/preview.js:52
            const { subdomain, domain } = await new zcli_core_1.Auth().getLoggedInProfile();
                    ^

TypeError: Cannot destructure property 'subdomain' of '(intermediate value)' as it is undefined.
    at Server. (/usr/local/lib/node_modules/@zendesk/zcli/node_modules/@zendesk/zcli-themes/dist/commands/themes/preview.js:52:21)

Any help would be appreciated.

查看评论 · 已于 2023年8月13日 发布 · Jared Norton

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Jared Norton 创建了一个帖子,

帖子 Feedback - Ticketing system (Support)

Would it be possible to change the behavior of the Reporting button so it opens explore directly? It seems like the only data that is of value is the talk live info, everything else is in explore.

已于 2023年5月09日 发布 · Jared Norton

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Jared Norton 进行了评论,

社区评论 Feedback - Ticketing system (Support)

At the moment we use a trigger/target which works for now but isn't the way we want to continue.

This functionality would add so much value for my organisation, including but not limited to being able to properly filter views of tickets with or without attachments while maintaining the "Last updater" field which right now the trigger/target overwrites. It would also allow us to automate some of our workflow which will save us money (management love this idea).

Zendesk please add this functionality!

查看评论 · 已于 2019年2月12日 发布 · Jared Norton

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