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Byggmax

已加入2021年4月15日

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最后活动2022年9月12日

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的最新活动 Byggmax

Byggmax 进行了评论,

评论Routing

Hi, I can't try this function. I have no "Omnichannel routing" in my objects and rules-side bar. Please help.

查看评论 · 已于 2022年9月12日 发布 · Byggmax

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Byggmax 进行了评论,

社区评论 Feedback - Voice (Talk)

Hi @...,

We're definetely intetersted in trying it out. How do I register for the extended fre trial?

 

查看评论 · 已于 2021年8月06日 发布 · Byggmax

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Byggmax 进行了评论,

评论How to report on Talk and Text

The time customer hear is not realistic as it includes the abandoned calls. The customer will always hear a much lower time than that’s actually true.

查看评论 · 已于 2021年8月02日 发布 · Byggmax

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Byggmax 创建了一个帖子,

帖子 Feedback - Voice (Talk)

Hi, why aren't you supporting other languages for voicemail transcription?

已于 2021年5月07日 发布 · Byggmax

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Byggmax 创建了一个帖子,

帖子 Feedback - Voice (Talk)

Hi, our agents says that the outgoing ring tone is too high, especially if you compare with the incoming ring tone. If they lower the volume on their headsets the customer will be almost silent, which makes the agent higher the volume again, and when next call back (or outgoing call) comes it will be too loud. Our agents are almost afraid of outgoing calls.

Is there a way of adjusting the volume?

已于 2021年5月04日 发布 · Byggmax

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Byggmax 进行了评论,

评论How to manage phone numbers in Talk

Hi Shannon, I cannot access the link. Can you send it again please?

 

查看评论 · 已于 2021年4月12日 发布 · Byggmax

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