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Tara Kozuback's Avatar

Tara Kozuback

已加入2021年5月06日

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最后活动2021年10月27日

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的最新活动 Tara Kozuback

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社区评论 Feedback - Help Center (Guide)

+1 to Antonio and Lester’s comments.

We desperately need this feature. It is the #1 request from our users. We have disabled comments on our Help Center for very specific reasons, therefore users cannot currently follow an article on our site. We have many specifications and guideline articles throughout our entire knowledge base that service different partners worldwide. Updates are often made to one spec document or article and we need to notify a specific set of users to that change.

Currently we ask our users to "follow" a section using the workaround that Frank mentioned on 01/08/2015. Unfortunately, this is less than ideal. Once they follow a section, they get pinged when there are new or updates to any articles in that section, some which do not apply to them causing a lot of unnecessary noise.

Simply adding the ability for us to either “update” an article or “update and notify” to ping subscribers would be an excellent enhancement.

查看评论 · 已于 2016年11月07日 发布 · Tara Kozuback

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