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Tyler Tew
已加入2021年4月15日
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最后活动2021年10月22日
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的最新活动 Tyler Tew
Tyler Tew 进行了评论,
As with everyone else in the comments, I agree that this really needs to be implemented. It would give us significantly more options for reporting.
From what users are saying to how agents are responding, comment details could provide a great deal of insight.
查看评论 · 已于 2021年5月19日 发布 · Tyler Tew
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@... see you've made a few comments in the past about a new integration. I've got a couple of questions on that.
Will this new integration support custom ticket forms? The ability to ensure that certain details are always included in tickets/requests would be appreciated.
Is this new integration in the works currently? If so, can you share what sort of timeline you're aiming for?
查看评论 · 已于 2021年4月15日 发布 · Tyler Tew
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Tyler Tew 进行了评论,
I agree with Peider above.
Given this security issue was called out >2 years ago at this point it this really should have been addressed.
I would expect the given the sheer volume of emails that get processed and handled by Zendesk, this would have been a priority well before now.
查看评论 · 已于 2021年3月17日 发布 · Tyler Tew
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Tyler Tew 创建了一个帖子,
已于 2021年1月05日 发布 · Tyler Tew
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