最近搜索

没有最近搜索

ysh4894's Avatar

ysh4894

已加入2021年4月15日

·

最后活动2024年7月02日

关注

0

关注者

0

活动总数

11

投票

1

订阅

6

活动概览

的最新活动 ysh4894

ysh4894 进行了评论，

社区评论 Feedback - Apps and integrations (Platform)
社区

Hi Erica,
Thanks for letting me know your good ideas.
However, what I want is for management through recording in the audit log.
So, I wanted to check before creating ticket data.

查看评论 · 已于 2023年3月20日 发布 · ysh4894

0

关注者

0

投票

0

评论

ysh4894 进行了评论，

社区评论 Feedback - Apps and integrations (Platform)
社区

Hi Erica,
First of all, what you want to check is the access history.
I was wondering if it is possible to check logs in Zendesk when updating a ticket in Teams or logging in to Zendesk from Teams.

查看评论 · 已于 2023年3月15日 编辑 · ysh4894

0

关注者

0

投票

0

评论

ysh4894 创建了一个帖子，

帖子 Feedback - Apps and integrations (Platform)
Records related to Teams and Zendesk integration.

We integrated Teams and Zendesk.
However, if you have any questions about the audit log after integration, please contact us.
First, is there a way to check the update history and access history for the Teams and Zendesk integration?
Second, if it is possible to check the record, can you share it as a report?
Thirdly, if it is impossible to check records, do you have any plans for future updates?

已于 2023年3月14日 发布 · ysh4894

0

关注者

3

投票

4

评论

ysh4894 创建了一个帖子，

帖子 한국어 커뮤니티
티켓의 Time stamp 별 시간 체크 기능 문의

티켓의 생성~ 해결 과정에 대한 티켓의 전반적인 업데이트 상태별 대한 정확 Time stamp가 확인 되는 기능을 제공요청드립니다.

已于 2023年2月19日 发布 · ysh4894

0

关注者

2

投票

0

评论