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Donald

已加入2021年4月15日

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最后活动2023年10月03日

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Donald 进行了评论,

社区评论 Feedback - Reporting and analytics (Explore)

Any update on this?

查看评论 · 已于 2023年3月13日 发布 · Donald

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评论Using AI agents for messaging

Hi! I need help from creating bot work flow. I included "ask details" on the flow with three fields needed to be fill up by the end user but upon testing and trying it, the fields are not showing.

It skips the "ask details" and just proceed to the message. Can anyone help me with this?

查看评论 · 已于 2023年1月25日 发布 · Donald

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评论Using legacy AI agent functionality

Hi, I remember before I was able to connect the workflow to facebook messenger. Now I noticed when the admin center interface was changed I cannot see that option anymore.

查看评论 · 已于 2022年2月02日 发布 · Donald

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社区评论 Feedback - Ticketing system (Support)

+1

查看评论 · 已于 2021年10月01日 发布 · Donald

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社区评论 Discussion - Tips and best practices from the community

Hi, I got this error after several successful fired actions via the automation.

{
  "error": "APIRateLimitExceeded",
  "description": "Ticket update API threshold exceeded"
}

Anyone has the idea how to resolve or prevent this using this use case?

查看评论 · 已于 2021年9月10日 发布 · Donald

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社区评论 Discussion - Tips and best practices from the community

Hi Blanca,

Appreciate your feedback. It worked after some revision on the conditions of my automation. I just noticed that sometimes it took more than an hour or two from the scheduled notification to notify end-user. There's also this on instance of having multiple actions in one automation together with this target, when it was executed the target notification to facebook did not fire but the others were ok. 

查看评论 · 已于 2021年9月09日 发布 · Donald

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社区评论 Discussion - Tips and best practices from the community

Hey @Andreas

This article really a big help.

Just want to clarify if this target action is only applicable in a Trigger?

Because I tried it in an Automation and it did not fire. So what I did was a combination of automation (setup a tag) & trigger (validate the tag then execute ng target action).

查看评论 · 已于 2021年9月07日 发布 · Donald

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评论Explore basics

Is there any comparison/documentation available between Explore Pro & Ent when it comes to its features and functionalities.

查看评论 · 已于 2021年7月30日 发布 · Donald

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社区评论 Q&A - Help center and community

Hello,

Can someone here has tried to make it 4 items per row?

Because I think the max by default is 3 only.

Thanks.

查看评论 · 已于 2021年3月04日 发布 · Donald

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社区评论 Feedback - Sales CRM (Sell)

Hi Marie,

Generally users wanted to have custom format of numbering on deals that could start from any number they want. Inserting prefix at the beginning of the series is another thing.

The same applies to Leads as well.

查看评论 · 已于 2020年12月16日 发布 · Donald

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