最近搜索


没有最近搜索

Paul DISABLED LaBarbera's Avatar

Paul DISABLED LaBarbera

已加入2021年4月15日

·

最后活动2024年11月15日

关注

0

关注者

0

活动总数

19

投票

3

订阅

9

活动概览

的最新活动 Paul DISABLED LaBarbera

Paul DISABLED LaBarbera 进行了评论,

评论Using the knowledge base in Help Center

Can I show subsections on a section template? See the screenshot below. I've got a section page here, and some of the sections within it have articles. Those are displayed on the section template. Some of the sections have subsections. How can I have those appear on the section template?

 

查看评论 · 已于 2024年11月15日 发布 · Paul DISABLED LaBarbera

0

关注者

0

投票

0

评论


Paul DISABLED LaBarbera 进行了评论,

社区评论 Feedback - Help Center (Guide)

Hi Kirill,

 

You can do this yourself by modifying the theme code. Go to the article template, and look for the lines in the screenshot below. You can add anything you need in here. After like 66 you could add

For agents and admins only

, etc.

 

查看评论 · 已于 2024年8月27日 发布 · Paul DISABLED LaBarbera

0

关注者

1

投票

0

评论


Paul DISABLED LaBarbera 进行了评论,

社区评论 Feedback - Help Center (Guide)

Ilyana said it perfectly. Who is the product owner on this feature? What's the roadmap look like? This is one small fix away from being a functionally solid tool. 

查看评论 · 已于 2021年7月27日 发布 · Paul DISABLED LaBarbera

0

关注者

1

投票

0

评论


Paul DISABLED LaBarbera 进行了评论,

社区评论 Feedback - Help Center (Guide)

This is very important to our organization too. Creating a bottleneck around publishing is important for reasons that have nothing to do with article verification.

In a typical software company, Product Owners/Managers are SMEs should be able to verify an article is technically correct. But, PM/PO should not be managing an entire ZD knowledge base (that's the Documentation team's role).

Can we please have a unique permission to let users (that are not Help Center Managers) verify articles.  You already have the article "owner" and "author" fields. You can tie verification rights to the owner field and solve a massive headache that ZD presents for my company.

 

 

查看评论 · 已于 2021年3月16日 发布 · Paul DISABLED LaBarbera

0

关注者

3

投票

0

评论


Paul DISABLED LaBarbera 进行了评论,

评论Working with articles in the knowledge base

Are images allowed in content blocks?

查看评论 · 已于 2021年2月22日 发布 · Paul DISABLED LaBarbera

0

关注者

4

投票

0

评论


Paul DISABLED LaBarbera 进行了评论,

社区评论 Discussion - Tips and best practices from the community

Hey Ami, yes that is the case. I suggest not wrapping the H2s in divs. If you need to add divs within content, just add it around the

s inside the H2/H3s

 

This solution works in most ZD environments, but if you have a very customized theme it may not.

查看评论 · 已于 2020年9月23日 发布 · Paul DISABLED LaBarbera

0

关注者

0

投票

0

评论


Paul DISABLED LaBarbera 进行了评论,

社区评论 Discussion - Tips and best practices from the community

@Tim Capone

Does it matter where in article-Page.hbs you put this script? I've tried adding this to a default Copenhagen theme, and I'm not seeing anything.

 

I used Vladan's script and it worked fine. 

查看评论 · 已于 2019年6月27日 发布 · Paul DISABLED LaBarbera

0

关注者

0

投票

0

评论