JISL

please update email timezone , wrong development by your development team. i think they forgot to set email by customer timezone. remind them.

still no update, very bad service, email transcript still showing UTC+00.

PLEASE SET BY CUSTOMER TIMEZONE

set email transcript timezone according to user location OR user should have option select drop down list of timezone for getting email  transcript

i want email chat transcript in UTC+5.30 (my timezone) , but receiving wrong time. its confusing to our team.

its my humble request update this to people timezone not by your server time.

& this already in dashboard, just update in email .....thats all.

Chat , History, Analytic sectioneverywhere correct  timezone, only case of chat transcript via mail showing wrong timezone, why developer team not updating this thing.

as we told number of times with team , they just told "this is not current priority or not important part or this is affecting on current product".

take test then apply into live. i think if you ask for your customer, i am sure that lots of customer demanding this thing.

its my humble request, kindly do the needful.

waiting, when you update

this come from trigger ok but i can change color,

color change option should be in triger

update this two point as soon as possible

until people view message, wrongly typed message should delete

should update system as quick as possible