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Zyon [Customer Support]

已加入2021年4月15日

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最后活动2021年10月22日

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的最新活动 Zyon [Customer Support]

Zyon [Customer Support] 创建了一个帖子，

帖子 Feedback - Ticketing system (Support)
Feature request: Ability to send out text messages

I was asking support on how to send an outbound text message, and they told me that it can't be done and that I should suggest it as a feature on this forum. 

Here's the scenario: 

• Customer contacted us via contact form, and requested we respond via text message

• We need to send an outbound text message to them.

With how it currently works, there is no way to actually send out a text message, because it created a ticket as an email end user. 

已于 2019年9月24日 发布 · Zyon [Customer Support]

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