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Marie Dupagne
已加入2021年4月15日
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最后活动2021年10月22日
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的最新活动 Marie Dupagne
Marie Dupagne 创建了一个帖子,
Hello,
When we clone a macro, the new macro created will contain the same attachments as the macro cloned from. However, when you edit your new macro you can not see the attachments and therefore can forget the fact that the attachments have been added. You have to go out and go in again to see that the attachments have also been created and only then you are able to remove the attachments from the new created macro.
If there a way to clone a macro without the attachments? Or to remove the cloned attachments without having to go out and in again?
Thank you
Krgds,
Marie
已于 2021年2月15日 发布 · Marie Dupagne
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Marie Dupagne 进行了评论,
We are experiencing the same issue as there is no feature that will display only the macros by brand. Since we are working with several brands and each agent has access to all brands, the drop-down menu is quite huge. It would be great to be able to restrict the macro drop-down menu to the brand of the ticket.
查看评论 · 已于 2020年3月03日 发布 · Marie Dupagne
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