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Kate Clasby's Avatar

Kate Clasby

已加入2021年4月15日

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最后活动2021年10月22日

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的最新活动 Kate Clasby

Kate Clasby 进行了评论,

社区评论 Feedback - Voice (Talk)

+1.  This is a very crucial feature and I'm actually quite surprised the capability doesn't already exist.  Any large company is put at a huge inconvenience to have to manually manage both IVR and voicemails during holidays. 

Any update on whether this is on the product roadmap and if so when it might be launched?

查看评论 · 已于 2021年5月26日 发布 · Kate Clasby

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Kate Clasby 创建了一个帖子,

帖子 Feedback - Voice (Talk)

We'd love there to be some kind of indicator on abandoned call tickets to show it was abandoned (or hung up) after a call-back was requested.  As of right now, they look the same.  OR, have an option to disable abandoned call tickets after a call-back was requested. 

已于 2021年3月13日 发布 · Kate Clasby

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