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Dan Amit

已加入2021年4月15日

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最后活动2021年10月22日

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的最新活动 Dan Amit

Dan Amit 进行了评论，

评论General questions and issues about tickets
Help and FAQs

This rule doesn't make sense. I found out that some of our meta-data of older tickets is incorrect and it seems like I can't change it. This is a real problem.

查看评论 · 已于 2021年4月08日 发布 · Dan Amit

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Dan Amit 创建了一个帖子，

帖子 Feedback - Ticketing system (Support)
Split tickets

Hi there,

I find it really odd that I actually can't split tickets. 

Just as I am able to merge relevant tickets into one ticket, I should be able to split the ticket into few inquiries. On few occasions the user texted \ emailed a solved thread and was therefore attached to a previous ticket. 

I don't see why users should pay extra for such a basic feature. 

Regards,

Dan. 

已于 2021年1月18日 发布 · Dan Amit

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