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Amy Spagnolo

已加入2021年4月15日

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最后活动2021年10月27日

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的最新活动 Amy Spagnolo

Amy Spagnolo 进行了评论,

社区评论 Q&A - Objects, workspaces, and rules

It would be great to have this option for customers in the Help Center. In Salesforce it is possible to configure it in a way that customer can escalate directly and do it as many times as needed. 

查看评论 · 已于 2021年9月13日 发布 · Amy Spagnolo

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Amy Spagnolo 创建了一个帖子,

帖子 Feedback - Ticketing system (Support)

This a functionality currently available in Intercom that I think it would be nice to have: ability to see and add a Guide article while creating a macro.

Currently you can add an article by searching the link on another tab and pasting it in the editor. It would be great if the system could have an additional app in the editor to pull the content from Guide and embed it in the macro response.

已于 2021年1月06日 发布 · Amy Spagnolo

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