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ezhil

已加入2021年4月15日

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最后活动2021年10月27日

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的最新活动 ezhil

ezhil 进行了评论，

社区评论 Q&A - Reporting and analytics
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Is there any metric that was created to find when was the agent last login into the system(not the ticket attached, Because I see discrepancy in result from Insight and Explore)? In insight, we have "Days- since last login" but I don't see a direct way to find in explore? Is there any new release for this metric? I can see that the last comment was made 5 months ago. Just checking to see any update on it? 

查看评论 · 已于 2021年1月25日 发布 · ezhil

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ezhil 创建了一个帖子，

帖子 Q&A - Tickets and email
Importing data into Zendesk as ticket?

Hi All,

I have got a dataset (.CSV) and I need to import each line in the dataset as a ticket in Zendesk. Do anyone how to do it or is there any app which will do it for free or any workaround to create the bulk of ticket? 

Thanks,

EV

已于 2021年1月04日 发布 · ezhil

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