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Ron de Vries

已加入2021年4月15日

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最后活动2022年9月20日

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的最新活动 Ron de Vries

Ron de Vries 进行了评论,

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Hi @...

Thanks for your reply! WIll go and see if we can code it ourselves or discuss with Zenplates to possibly add something like this as extension. 

Regards,

Ron

查看评论 · 已于 2022年9月20日 发布 · Ron de Vries

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Ron de Vries 创建了一个帖子,

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Hi, 

Is there a way to get the Notification functionality in our Help Centre (ZD Guide) the same Zendesk uses for their Help Centre? Are there any third party apps I am missing or should it (or is it?) a native functionality? 

It would be very convenient for our end-users as well as our employees who get @mentioned and right now receive multiple emails. They'd rather check the notification right within our Help Centre. 

已于 2022年9月16日 发布 · Ron de Vries

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Ron de Vries 进行了评论,

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Hi, 

Not sure if this quite belongs in this thread but we would very much like the Notification bell + notifications like Zendesk has in their Help Centre. Is something like this already available? Perhaps a third party app I'm missing? 

To be clear: I am referring to the notification bell to the left of my name. That way whenever a visitor signs in to our Help Centre they will be prompted to look at the notifications. 

查看评论 · 已于 2022年9月15日 发布 · Ron de Vries

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Ron de Vries 进行了评论,

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Hi, 

Any news on this?

查看评论 · 已于 2022年8月01日 发布 · Ron de Vries

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Ron de Vries 进行了评论,

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Hi Brett Bowser

Got it, and it hit our account today. Thanks! 

查看评论 · 已于 2022年7月26日 发布 · Ron de Vries

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Ron de Vries 进行了评论,

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Hi, 

This would be great! And as Darren Bell mentions: Zendesk already has this in their own Help Centre. Would be great if this could be made available for their customers as well. 

 

查看评论 · 已于 2022年7月13日 发布 · Ron de Vries

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Ron de Vries 进行了评论,

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Hi Alina Wright

Any update on the GA? 

Thanks!

查看评论 · 已于 2022年7月01日 发布 · Ron de Vries

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Ron de Vries 进行了评论,

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Hi, 

Any updates regarding this feature? Got some questions from my team as well. Lot of attachments are uploaded in our articles and contain relevant information. Would be nice to have search also crawl the information in attachments.

查看评论 · 已于 2022年6月01日 发布 · Ron de Vries

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Ron de Vries 进行了评论,

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Hi @...

Looking for the same feature as well. If you have any updates I'd be happy to know them. 

Thanks. 

 

查看评论 · 已于 2022年2月28日 发布 · Ron de Vries

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Ron de Vries 进行了评论,

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Hi @...

Q1 is half way done, any updates you can share about this? :) 

Thanks! 

Regards,

Ron 

查看评论 · 已于 2022年2月22日 发布 · Ron de Vries

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