最近搜索


没有最近搜索

Luke Hutchings's Avatar

Luke Hutchings

已加入2021年4月15日

·

最后活动2022年8月30日

关注

0

关注者

0

活动总数

26

投票

13

订阅

8

活动概览

的最新活动 Luke Hutchings

Luke Hutchings 进行了评论,

社区评论 Feedback - Ticketing system (Support)

I also agree with Catherine Bostwick. @ mentioning someone as a light agent to at least add them as a follower seems to be an expected functionality. It would be helpful for our team for sure. 

查看评论 · 已于 2022年8月30日 发布 · Luke Hutchings

0

关注者

0

投票

0

评论


Luke Hutchings 进行了评论,

社区评论 Feedback - Ticketing system (Support)

The issue continues to grow for our team. We cycle through products often. 

查看评论 · 已于 2022年8月29日 发布 · Luke Hutchings

0

关注者

1

投票

0

评论


Luke Hutchings 创建了一个帖子,

帖子 Feedback - Chat and Messaging (Chat)

Please allow for some kind of reference to the post the end-user is referencing. For example, a person sends an IG message saying hey, where can I get this? Referencing a story post that is not visible in the ticket. 

已于 2022年5月26日 发布 · Luke Hutchings

3

关注者

4

投票

2

评论


Luke Hutchings 进行了评论,

社区评论 Feedback - Ticketing system (Support)

The ability to deactivate fields is becoming more and more of a necessity as time passes. Please make this a priority as it's becoming very time-consuming to manage this. 

查看评论 · 已于 2022年8月29日 编辑 · Luke Hutchings

0

关注者

1

投票

0

评论


Luke Hutchings 进行了评论,

社区评论 Feedback - Ticketing system (Support)

This would also be very helpful for us. Our sales quality team uses this app relatively often to interact with tickets.

These people are the liaison between our lab and sales team.

This team is often times working from the road and need to access all methods of communication through the support interface especially including side conversations because this is how we interact with sales team members regarding quality concerns. 

查看评论 · 已于 2019年5月16日 发布 · Luke Hutchings

0

关注者

2

投票

0

评论