最近搜索


没有最近搜索

Tiffany King's Avatar

Tiffany King

已加入2021年4月15日

·

最后活动2024年9月23日

关注

0

关注者

0

活动总数

13

投票

3

订阅

6

活动概览

的最新活动 Tiffany King

Tiffany King 进行了评论,

评论Ticket management

Hi this is not showing up for our instance  yet. Can I get the status of this? Thanks. 

查看评论 · 已于 2024年9月23日 发布 · Tiffany King

0

关注者

0

投票

0

评论


Tiffany King 进行了评论,

评论Ticket management

This isn't working for our instance. Can you check on the status of this? Thanks. 

查看评论 · 已于 2024年9月23日 发布 · Tiffany King

0

关注者

0

投票

0

评论


Tiffany King 进行了评论,

评论Using Built by Zendesk apps

Hi @...
Can I get someone to look at my comment from above? https://support.zendesk.com/hc/en-us/articles/360036483394/comments/1260800310149 

Hi, 
I just installed the ticket field manager and our desire is to only hide the "requester" field from specific groups. 
I've configured the app based on the instructions but all agents regardless of what group they're in can still see and edit the requester field when creating a new ticket on the agent interface. 

Thanks for your help!

查看评论 · 已于 2021年4月29日 发布 · Tiffany King

0

关注者

2

投票

0

评论


Tiffany King 进行了评论,

评论Using Built by Zendesk apps

Hi, 
I just installed the ticket field manager and our desire is to only hide the "requester" field from specific groups. 
I've configured the app based on the instructions but all agents regardless of what group they're in can still see and edit the requester field when creating a new ticket on the agent interface. 

Here are the settings : 

Thanks for your help!

查看评论 · 已于 2021年3月11日 发布 · Tiffany King

0

关注者

2

投票

0

评论