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Nature's Sleep

已加入2021年4月15日

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最后活动2022年6月30日

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的最新活动 Nature's Sleep

Nature's Sleep 进行了评论，

社区评论 Feedback - Ticketing system (Support)
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VERY ANNOYING to have this rolled out with no method to control it. What a time waster for the whole team!

查看评论 · 已于 2022年6月30日 发布 · Nature's Sleep

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Nature's Sleep 进行了评论，

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Zendesk do not seem interested in supplying proper agent management information. For some reason they do not think that people running a customer service group are interested in Workforce Management. They keep telling me to buy the Tymeshift add-on instead of properly embedding these functions within the base software. 

查看评论 · 已于 2018年10月22日 发布 · Nature's Sleep

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Nature's Sleep 进行了评论，

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It is absurd that a customer service app does not have any way of determining a customer service agent's time in the system. This is desperately needed for proper management of a call center. 

查看评论 · 已于 2018年5月21日 发布 · Nature's Sleep

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