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Candice Klarich

已加入2021年4月15日

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最后活动2024年3月18日

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的最新活动 Candice Klarich

Candice Klarich 进行了评论,

评论More integrations

Katharina Huber for "App ID" when adding the account, that's the application ID from Google Play store for your app (visit the app on the Play Store in a browser and you'll see the app ID in the URL). Not the Zendesk App ID.

查看评论 · 已于 2023年12月11日 发布 · Candice Klarich

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Katharina Huber I'm currently on day 16 of dealing with this, hopefully it'll be resolved soon so that it won't take as long for you or others.

查看评论 · 已于 2023年12月06日 发布 · Candice Klarich

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Candice Klarich 进行了评论,

社区评论 Feedback - Ticketing system (Support)

If the language they use is pretty consistent perhaps you can set up triggers to filter those tickets.

But yes, I also wish we could ban IP addresses from support, not just chat. Having to see the ticket, then un-suspend the banned account then merge the accounts together then re-suspend is a big waste of time.

查看评论 · 已于 2020年5月05日 发布 · Candice Klarich

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Candice Klarich 进行了评论,

社区评论 Discussion - Tips and best practices from the community

Nice!

Some of our team members just use hotkeys / keyboard shortcuts, if anyone's not aware those are available.

查看评论 · 已于 2018年7月13日 发布 · Candice Klarich

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