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Niels
已加入2021年4月15日
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最后活动2021年12月06日
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的最新活动 Niels
Niels 创建了一个帖子，
帖子 Q&A - Reporting and analytics
Hi,
Some tickets are escalated using a checkbox in our ticket fields.
I would like to run a report where I can see for each month, how many tickets were updated, that initially did NOT have the checkbox ticked, but were submitted WITH the checkbox ticked.
This needs to be deduplicated, i.e. a ticket that was submitted now with the checkbox ticked, and updated again 10x that month while having the checkbox still on, should only be counted as 1.
Could somebody help me how to set this up in Explore?
已于 2021年11月30日 发布 · Niels
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