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Maddi

已加入2021年4月15日

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最后活动2022年2月14日

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Maddi 进行了评论,

社区评论 Q&A - Reporting and analytics

Copied the formula above and changed it to fit our tags (thanks Ryan!), but am getting this error:

 

When I go into chart configuration, I get this: 

Any insight on how to get the above formula working?

From what I've read, Explore can't pull data using the 'AND' function.  Is this still the case, explaining why I can't pull data?  Is there any other way for us to pull data using metrics with 2+ tags?

查看评论 · 已于 2019年7月29日 发布 · Maddi

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Maddi 创建了一个帖子,

帖子 Q&A - Reporting and analytics

Most of our valuable data requires metrics that have more than 1 tag. 

Is there a way to create a metric to pull # of tickets with more than 1 tag?  For example, # of tickets solved with tags 'canada' and 'processed'.

This is possible in Insights and we would need this in Explore in order to pull valuable data. 

 

 

已于 2019年7月24日 发布 · Maddi

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