最近搜索


没有最近搜索

Robert Dennis's Avatar

Robert Dennis

已加入2021年4月15日

·

最后活动2021年10月27日

关注

0

关注者

0

活动总数

5

投票

1

订阅

2

活动概览

的最新活动 Robert Dennis

Robert Dennis 进行了评论,

社区评论 Q&A - Tickets and email

I have several custom views, and I'm aware of the different sorting and ordering options.

The problem is that since by latest update doesn't work since it takes into account the changes in tags based on automations, I wanted something that orders by the date that you can see in the ticket at the top of the last comment, be it from the requester or from the assignee by public or internal note.

If it can't be done by zendesk, by itself, can you recommend an app that can serve this purpose acting as an extension?

查看评论 · 已于 2019年1月08日 发布 · Robert Dennis

0

关注者

0

投票

0

评论


Robert Dennis 创建了一个帖子,

帖子 Q&A - Tickets and email

Is it possible to order tickets by the latest comment?

By latest update doesn't work since it takes into account the changes in tags based on automations.

已于 2019年1月07日 发布 · Robert Dennis

1

关注者

6

投票

5

评论