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Nate Laff

已加入2021年4月16日

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最后活动2025年2月21日

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的最新活动 Nate Laff

Nate Laff 创建了一个帖子,

帖子 Developer - Zendesk SDKs

I have added iOS SDK to app. It goes through the prechat form, but what I notice is after it asks the questions for visitor info, no flow conintues. Only after the visitor sends another message does the chat actually begin for me to pick up in the chat app.


As you can see in the screenshot below, I sat there waiting… then eventually sent the “Hello” and the chat was requested. This isn't a great user experience for sure.

 

Is this a bug? Am I doing something wrong in config?

已于 2025年2月21日 发布 · Nate Laff

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社区评论 Q&A - Apps and integrations

Same thing has been happening to be recently. Sometimes I get logged out multiple times in the same day. This is not limited to SSO. I have tried logging on with my regular username/password as well and it still does thing same thing.

 

Using 2.15.1 on iOS 15.0.1

查看评论 · 已于 2021年10月13日 发布 · Nate Laff

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社区评论 Feedback - Ticketing system (Support)

Agreed. What happened to this?

查看评论 · 已于 2021年1月10日 发布 · Nate Laff

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