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Mohammad Qayyum

已加入2021年4月16日

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最后活动2021年12月15日

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的最新活动 Mohammad Qayyum

Mohammad Qayyum 进行了评论，

社区评论 Q&A - Objects, workspaces, and rules
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Hi

I am not sure if this has been answered before, I am in need of some help.

I need help creating a trigger that when a user creates a ticket by sending an email to techsupport.com, it automatically closes the ticket and sends an email to the user from zendesk to get them to create the ticket again using the zendesk web portal.

Thanks in advance.

查看评论 · 已于 2021年12月15日 发布 · Mohammad Qayyum

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Mohammad Qayyum 进行了评论，

评论How to solve issues with the email channel
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Hi

I am not sure if this has been answered before, I am in need of some help.

I need help creating a trigger that when a user creates a ticket by sending an email to techsupport.com, it automatically closes the ticket and sends an email to the user from zendesk to get them to create the ticket again using the zendesk web portal.

Thanks in advance.

查看评论 · 已于 2021年12月15日 发布 · Mohammad Qayyum

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