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Dan Mørkbak Sørensen
已加入2021年4月16日
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最后活动2021年10月22日
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的最新活动 Dan Mørkbak Sørensen
Dan Mørkbak Sørensen 进行了评论，
almost 4 years ago i discussed this completely obvious and simple feature was missing with a support rep. Already at that time there were a 9 year old feature request to add it....
The word pathetic is comming to mind, back then i was recommended a 3rd party app (split n close) that we have tried using for a couple of years, but it was always very cluncky, so only used in very specific scenarios. Lo'and'behold now it requires subscription to use most features... Somehow im not surprised and im straight back to pathetic. Its SO obvious a feature, especially when the ticket processing of Zendesk is quite keen on placing new mails into older tickets.
查看评论 · 已于 2021年2月05日 发布 · Dan Mørkbak Sørensen
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Dan Mørkbak Sørensen 进行了评论，
Comeon Zendesk - you do a lot of things right, but you also to very simple things very wrong.
It shouldnt take 9 years to implement a split functionality, and it shouldn't take 5 to implement branded templates for emails..
查看评论 · 已于 2019年3月29日 发布 · Dan Mørkbak Sørensen
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