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Jan Urban

已加入2021年4月16日

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最后活动2021年10月22日

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的最新活动 Jan Urban

Jan Urban 进行了评论,

社区评论 Feedback - Ticketing system (Support)

That is great news. We are a company with support staff operating in 8 languages. This makes more than 12 views essential and we are very much looking forward to this.
Great that you work on this and really appreciate updating us Salvador Vazquez
Any ETA for this? 

Bye

Jan

查看评论 · 已于 2021年7月02日 发布 · Jan Urban

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Jan Urban 进行了评论,

评论Views, ticket status, and ticket fields

Hello all,

I face the same problem. We are a company with 8 languages in customer support and this naturally leads to a lot of views needed.
Even with add-on products like "Lovely Views plus"   the problem isn't 100% solved.
This add on can´t make the "play button" work, as Zendesk has not made it available to be accessed by third-party apps.
It's really a joke that there are not more than 12 views available. I really hope they add something in the future, but my hopes diminished after reading about how long this has been going on. Sad.


Bye


Jan

 

查看评论 · 已于 2021年1月06日 发布 · Jan Urban

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Jan Urban 进行了评论,

社区评论 Feedback - Ticketing system (Support)

I would also vote for this feature! Please add it to Zendesk. Thank you. 

查看评论 · 已于 2020年11月09日 发布 · Jan Urban

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