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Nicolas Smith
已加入2021年4月16日
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最后活动2021年10月27日
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的最新活动 Nicolas Smith
Nicolas Smith 进行了评论，
社区评论 Q&A - Reporting and analytics
Hi there,
I was wondering if we are able to build a custom metric for when a checkbox goes from False to True - I've tried a bunch of different methods but it doesn't seem to want to work. I also checked our ticket_fields.json and there are no "Value" sections like above.
IF ([Changes - Field name] = "Needs RS Assistance"
AND [Changes - Previous value] = FALSE
AND [Changes - New value] = TRUE )
THEN [Update ID]
ENDIF
This seems to be returning a "Blank" instead of 0 currently.
We also want to record the date of each switch.
查看评论 · 已于 2020年9月04日 发布 · Nicolas Smith
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