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Kasper B. Christensen

已加入2021年4月15日

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最后活动2021年10月22日

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的最新活动 Kasper B. Christensen

Kasper B. Christensen 进行了评论，

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I suggested this in the Announcement of the Away state as well, so I strongly agree, that this is needed. We feel like this is very basic functionality, that without a doubt should be avaliable.

查看评论 · 已于 2019年3月18日 发布 · Kasper B. Christensen

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Kasper B. Christensen 进行了评论，

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Being able to transfer calls to offline agents is also something that we need in our call center. While Jose's solution works for a team lead group, our issue is not with transferring to team leads, but with transferring to offline agents in general.

You can make a call out of Talk even if you're offline, so why can't you accept a transferred call if you're offline?

What's the status on this?

查看评论 · 已于 2019年1月31日 发布 · Kasper B. Christensen

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