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Vianey Angsten
已加入2021年4月16日
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最后活动2024年6月06日
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的最新活动 Vianey Angsten
Vianey Angsten 进行了评论，
Thank you! unfortunately I haven't got any update or solution from Zendesk. We keep seeing that message on our Support site and at this point we are considering moving out of Zendesk. This is very frustrating. It shouldn't be this hard to communicate with Zendesk Support. Thanks again for trying.
查看评论 · 已于 2024年5月06日 发布 · Vianey Angsten
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Vianey Angsten 进行了评论，
Yes! we've been with Zendesk for 7 years and the service has declined in the last years! I've been trying to fix an invoice for more than a month now, and they just close my tickets saying they'll fix it and then nothing happens. I opened 3 tickes so far with same result. So frustrating.
查看评论 · 已于 2024年4月29日 发布 · Vianey Angsten
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Vianey Angsten 进行了评论，
Is it possible to brand the Tab on Teams? We would like the Tab on Teams to be named same as our Help Desk Team. Change the logo would be great too. Is it possible?
查看评论 · 已于 2022年5月19日 发布 · Vianey Angsten
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Vianey Angsten 进行了评论，
+1....I have been struggling trying to find a way for agents to fill a custom form. Filling a form from the support site is not a nice experience. The fields are very small, you don't see the description field, etc. We definitely need this!
查看评论 · 已于 2020年6月16日 发布 · Vianey Angsten
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