Kourtney Stuthard

We are also interested in reporting that could help us determine how helpful our content is to our customers and how we can improve it. In particular, we want to know bounce rates, average time on page, average session length, etc. We also want to be able to filter by date and compare data to past periods. 

It would be great if we could collect this data through Zendesk rather than Google Analytics!

Hi everyone,

This roundtable has been incredibly useful to us, there's so much great information! We have started measuring our own Help Center metrics. Has anyone here used Data Studio? We are in the process of building our own and want to know if anyone can share examples of how they configured theirs.

Thanks!