最近搜索
没有最近搜索
David Arnspiger
已加入2021年4月15日
·
最后活动2022年2月14日
关注
0
关注者
0
活动总数
5
投票
0
订阅
2
活动概览
标记
文章
帖子
社区评论
文章评论
活动概览
的最新活动 David Arnspiger
David Arnspiger 进行了评论，
Socorro,
Thank you. That solved it. I just eliminated a bunch of annoying emails to IT with that one little fix. Not sure why I hadn't seen it that way myself. Sometimes you just need other eyes on the problem.
Thank you.
Dave Arnspiger
Quality Analyst
Forney Industries.
查看评论 · 已于 2018年9月11日 发布 · David Arnspiger
0
关注者
0
投票
0
评论
David Arnspiger 创建了一个帖子，
We share ZenDesk with out IT team.
We have circumstances where a ticket is submitted by someone on a specific team, Customer Support in the case I am dealing with, and the Assignee and Group on the ticket are "-".
I would like to have a way to have a trigger set the assignee to the person who submitted the ticket.
I have not found a good way to accomplish that.
Any suggestions?
NOTE FOR ZENDESK: Let us test for Submitter in a trigger!
已于 2018年9月05日 发布 · David Arnspiger
0
关注者
4
投票
4
评论
David Arnspiger 进行了评论，
Add one more voice to the call for this.
I only have two on my screen, but they are from tickets that were closed over a month ago. They ought to age out of that view or something.
I find it odd I don't get more in the list.
I don't know why that is.
查看评论 · 已于 2018年8月08日 发布 · David Arnspiger
0
关注者
1
投票
0
评论