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Colin Crowley
已加入2021年4月15日
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最后活动2021年10月27日
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的最新活动 Colin Crowley
Colin Crowley 进行了评论，
Hi Andrey,
Thanks, you have been super helpful... so very much appreciated!
One last question, if you don't mind...
What would you recommend if I only wanted to trigger a signature if two tags were on the same ticket, as opposed to one?
Example:
{% elsif ticket.tags contains 'test' and 'test' %}
Fresh wishes,
{{current_user.name}} [{{ticket.account}}]
Freshly Customer Experience
https://support.freshly.com/hc/en-us/categories/115001757948-Delivery-Shipping" rel="noreferrer" target="_blank">https://i.imgur.com/GQu00A7.jpg" alt="Visit us at Freshly.com!">
{% elsif ticket.tags contains 'test' %}
Fresh wishes,
{{current_user.name}} [{{ticket.account}}]Freshly Customer Experience
https://www.freshly.com/contact" rel="noreferrer" target="_blank">https://i.imgur.com/UZbvvPM.jpg" alt="Visit us at Freshly.com!">
...where, if 'test' and 'test2' are both on a ticket, Signature A is added, but, if only 'test' is on a ticket, Signature B is added.
All my best,
Colin
查看评论 · 已于 2020年5月22日 发布 · Colin Crowley
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Colin Crowley 进行了评论，
Hi Andrey,
Very helpful chain here!
We are trying to use Zignature and are having issues with the coding, though I'm not sure what's wrong. We're trying to allow for using multiple signatures to be applied dynamically based on tags on tickets - and in one case, send no signature.
It seems we can get the coding to work here:
Fresh wishes,
{{current_user.name}} [{{ticket.account}}]
Freshly Customer Experience
https://www.freshly.com/contact" rel="noreferrer" target="_blank">Fresh wishes,
{{current_user.name}} [{{ticket.account}}]
Freshly Customer Experience
Fresh wishes,
{{current_user.name}} [{{ticket.account}}]
Freshly Customer Experience
Fresh wishes,
{{current_user.name}} [{{ticket.account}}]
Freshly Customer Experience
All my best,
Colin
查看评论 · 已于 2020年5月16日 发布 · Colin Crowley
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