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Ben Speich
已加入2021年4月15日
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最后活动2021年10月22日
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的最新活动 Ben Speich
Ben Speich 进行了评论，
Well this for one. I we sell a hardware and software solution to clients. So roughly 50% of our help articles are related to the hardware itself and then another 25% could overlap on the software. So really just 25% are custom that would require a Brand. So instead we have Sections that are restricted by domain rather then the brand. Which works. I would love to move over but quite a bit of work will be needed as we would have about 5 brands and that would require a lot of duplication.
查看评论 · 已于 2016年8月03日 发布 · Ben Speich
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Ben Speich 创建了一个帖子，
Can we get a Ticket NOT received at option? I have a bunch of support email addresses and don't want duplicate email going to the requester so adding a Ticket NOT received at xxxx@zendesk.com would allow me to specify those channels individually.
已于 2015年1月05日 发布 · Ben Speich
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