Celine Ladoire

I've got a connected query, which I'm hope it's okay to post there.

It's never happened before, but when I submitted our weekly release notes on our help centre to which users are subscribed, I ended up in a short loop with an auto responder email.

1. Published release note
2. User received the email, but sent an OOF -> Ticket created
3. OOF created a ticket, which sent a confirmation to the user
4. User once again sent an OOF email. -> Created another ticket

I've got 6 new tickets because of this. Unsure why it stopped (though I'm glad it did!). Any idea what happened and how to avoid this?

I've done some slight digging around and found this article: http://web.simmons.edu/~grabiner/comm244/weekfour/code-test.html

If you remove the bit, and only keep the

 looks like it works?

Unless you guys are looking for something else?
Code I used for this is:
 
 p { color: red; }
 body { background-color: #eee; }