Jenn Tomaszewski

We would also love this feature. We are currently trying to bring a QA process into Zendesk, which involves a drop down list with 200+ items. We're using this form for internal employees to create a ticket to do some quality check on some other work we outside of Zendesk.

The benefit to the drop down list is that we can report on it, if it were a text field, we couldn't report on that to find common themes.