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Rajendran J
已加入2021年4月16日
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最后活动2021年10月27日
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Rajendran J 进行了评论，
社区评论 Q&A - Objects, workspaces, and rules
@Martin
I have a scenario where I have a client who is using ServiceNow for their internal issue tracking. Our company have provided a product to one of their requirement. Currently they are logging any issues using that product via email address which in turn connect with our zendesk and creates ticket. All comms happens through our zendesk and their email response.
They want to raise the issue with our product also with their SerivceNow and we want that to be in Zendesk from our end. Any comms between us should be in one ticket.
Is this possible?
Regards,
Rajendran
查看评论 · 已于 2019年5月02日 发布 · Rajendran J
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