David Podmore

Dwight - thanks for the speedy reply and info, it's much appreciated!

Hi Wayne, Nicole,

I'll second that - I need to be able to pass Application ID and API Key as custom headers. Is this possible?

Cheers,
David.

@Chris Anderson - I've just been looking into this myself, as I too will find it useful. From what I can see, you'll need to set the 'Users' field on your organisation to 'Can view all org tickets' for the 'subscribe' button to appear for your users.

If anyone at ZD is still reading this thread - this seems a little counter intuitive. Surely we should be able to leave the Organisation as 'Can view own tickets only' and set individual users to access to the org's tickets. Doing so gives each user the Organisation tab in the portal, but no 'subscribe' button...??

+1

As per most of the previous comments, we have a key contact in each organisation that we would like to see each and every update to their org's tickets.

This feature request is nearly 5 years old now - is any movement on getting it rolled out?

Thanks!