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Sachin Kotekar

已加入2021年4月16日

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最后活动2023年1月13日

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的最新活动 Sachin Kotekar

Sachin Kotekar 进行了评论,

评论Setting up Agent Workspace

Do we have an update on when our agents can see browser/device information (User Info) when a user initiates a live chat? When this will be available in the Agent Workspace? In our business those details are really useful to help customers in resolving their issue. Please advise.

查看评论 · 已于 2023年1月12日 发布 · Sachin Kotekar

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Sachin Kotekar 进行了评论,

评论Ticket basics

Do we have an update on when our agents can see browser/device information (User Info) when a user initiates a live chat? When this will be available in the Agent Workspace? In our business those details are really useful to help customers in resolving their issue. Please advise.

查看评论 · 已于 2023年1月11日 发布 · Sachin Kotekar

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Sachin Kotekar 进行了评论,

评论Additional ticket channels

Admins should be able to see the custom agent statuses in the Talk Dashboard and change the status, if required. It would be great to have this ability as soon as possible. Please advise.

查看评论 · 已于 2022年11月16日 发布 · Sachin Kotekar

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Sachin Kotekar 进行了评论,

社区评论 Feedback - Chat and Messaging (Chat)

Is there any update on this? When will we expect this feature to be released?

查看评论 · 已于 2022年11月02日 发布 · Sachin Kotekar

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Sachin Kotekar 进行了评论,

社区评论 Feedback - Voice (Talk)

I second that - is there an ETA on this?

查看评论 · 已于 2022年11月02日 发布 · Sachin Kotekar

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Sachin Kotekar 进行了评论,

社区评论 Feedback - Voice (Talk)

I second that. The both suggestions are great and we must have them as soon as possible.

查看评论 · 已于 2022年9月19日 发布 · Sachin Kotekar

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Sachin Kotekar 进行了评论,

社区评论 Feedback - Chat and Messaging (Chat)

I agree with Isac, is there any update on this feature? It has been three years since this was brought up to your attention.

查看评论 · 已于 2020年4月10日 发布 · Sachin Kotekar

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Sachin Kotekar 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Do you guys have an ETA? We really need this feature (ability to merge organizations) as soon as possible. Please advise.

查看评论 · 已于 2018年1月25日 发布 · Sachin Kotekar

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