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Austin
已加入2021年4月16日
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最后活动2021年10月27日
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的最新活动 Austin
Austin 进行了评论，
Thanks Brett, that's answers my question. It would be nice if Slack can pick up the "@name" in the text block so that I can create 1 Channel and invite all other Agents. ie - Agents will be notifiied when their @name is mentioned.
Due to this limitation, each Agent will need their own Channel to ensure that they only receive what's relevant to them.
Thank you for the response!
查看评论 · 已于 2020年3月26日 发布 · Austin
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Austin 进行了评论，
Hi, I have everything working; however, I want to receive a notification from slack (red 🔴) when @myname is mentioned. Currently, it's not doing this. Is this something that can be changed in Zendesk, or Slack? Thanks.
查看评论 · 已于 2020年3月09日 发布 · Austin
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