最近搜索

没有最近搜索

Daniel Niemeier's Avatar

Daniel Niemeier

已加入2021年4月15日

·

最后活动2021年10月22日

关注

0

关注者

1

活动总数

5

投票

0

订阅

2

活动概览

的最新活动 Daniel Niemeier

Daniel Niemeier 进行了评论，

社区评论 Q&A - Tickets and email
社区

You're absolutely right, we did. I added another condition and that fixed it. Thanks!
Once again, stellar support from you guys. You rock :)

查看评论 · 已于 2021年1月21日 发布 · Daniel Niemeier

0

关注者

0

投票

0

评论

Daniel Niemeier 创建了一个帖子，

帖子 Q&A - Tickets and email
Can't submit Tickets as pending when replying

So we noticed that when we have a new or open ticket and we write a public reply to the user we can't save the ticket as pending. I mean we can, but it doesn't save, it just stays open and we have to go into the ticket again and submit it as pending again.

Is this intended or a bug? Would be really odd if it was intended because that's pretty much our workflow everytime. Submit a reply to the user asking for more info and then set the ticket to pending.

已于 2021年1月21日 发布 · Daniel Niemeier

0

关注者

3

投票

3

评论

Daniel Niemeier 进行了评论，

社区评论 Feedback - Ticketing system (Support)
社区

This has also been bugging me. Please let us remove those buttons

查看评论 · 已于 2020年12月18日 发布 · Daniel Niemeier

0

关注者

2

投票

0

评论