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Angela Franklin
已加入2021年4月16日
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最后活动2021年10月27日
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的最新活动 Angela Franklin
Angela Franklin 进行了评论，
This would be super helpful to be able to do this. I have 2 people who no longer work for the company with over 400 tickets assigned to them. I can not delete them because they are requesters on the tickets. Would be nice to transfer to a new requester so I can delete the admin who is no longer with us. Please work on this request.
查看评论 · 已于 2019年3月28日 发布 · Angela Franklin
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Angela Franklin 进行了评论，
This would be a great feature request. If we could create a trigger that would automatically create a ticket for a separate support address when I get a ticket with a specific criteria. I dont want to add a child ticket for another group to my ticket. It would be nice for them to have their own ticket. Seems like an easy feature request to allow us to set a trigger to email a support address which would then open a ticket for them.
查看评论 · 已于 2019年3月07日 发布 · Angela Franklin
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