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Richard B
已加入2021年5月06日
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最后活动2024年1月10日
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的最新活动 Richard B
Richard B 进行了评论,
Hi David
Yes, have had that app for years and still do. Managed to get it working now by creating various new triggers. Seems that Convert Notifications only created a rather nonsensical lone trigger. Which was odd.
Notifications now being received in Slack again.
查看评论 · 已于 2023年3月07日 发布 · Richard B
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Richard B 进行了评论,
Thanks @.... But doesn't the "/zendesk settings command" etc. require the legacy app to still be installed in Slack? Ours was automatically removed on 1st March.
Having followed the steps to Convert Notifications, we've ended up with a single trigger, which does nothing at all!
So we've gone from having:
- 1 (albeit noisy, but useful) channel getting all ticket update notifications
- 1 channel getting new ticket notifications (important!)
To silence. Seemingly without warning. Obvs this is a right pain. Lovely.
查看评论 · 已于 2023年3月05日 发布 · Richard B
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