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Iree Skinkle

已加入2021年4月15日

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最后活动2022年5月17日

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的最新活动 Iree Skinkle

Iree Skinkle 创建了一个帖子,

帖子 Feedback - Ticketing system (Support)

Today, I can add a condition as the following: Channel is Instagram Direct 

However, I have multiple Instagram accounts added and there is no way to add an individual account as a condition for more granular routing. 

The only workaround present is to assign each Instagram account a different brand, but this would only work for accounts on the enterprise plan most of the time since professional limits us to 5 brands. 

已于 2021年7月26日 发布 · Iree Skinkle

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Iree Skinkle 创建了一个帖子,

帖子 Feedback - Ticketing system (Support)

https://support.zendesk.com/hc/en-us/articles/203663226#topic_ohr_wsc_3v

This article states wildcards are only supported at the end of searches.

It would help to have leading wildcard support so I can search for users by domain, like this "*@xyzcompany.com" 

已于 2021年3月15日 发布 · Iree Skinkle

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