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Coda Payments

已加入2021年4月15日

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最后活动2025年2月11日

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的最新活动 Coda Payments

Coda Payments 进行了评论,

评论General questions and issues about tickets

hi Salim Cheurfi, what if I have a multi-brand but do not create the Help Center from Admin Center - Brands? where can I find the Brand ID then?

查看评论 · 已于 2024年2月13日 发布 · Coda Payments

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Coda Payments 进行了评论,

评论Using content publishing flows

I have 3 languages in my ZD Guide and want to bulk delete the articles in one of the translations but there is no "Article Settings" button on my end. There are only Publication, Assignment, and Review Status.

This feature is only applicable to the ZD Guide with a single language. can you please improve this feature so I can easily bulk-delete the article translation?

查看评论 · 已于 2023年10月26日 发布 · Coda Payments

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Coda Payments 进行了评论,

社区评论 Feedback - Reporting and analytics (Explore)

Hi there Zendesk team,

It would be great if you could consider the option to check the overview for all brands in tables so we can see how many tickets are created per brand in real time instead of filtering brand by brand. Thanks!

查看评论 · 已于 2023年7月04日 发布 · Coda Payments

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Coda Payments 进行了评论,

社区评论 Feedback - Chat and Messaging (Chat)

Any timeline when this can be added?

Looking at the comments, ZD clients need this feature and this has been suggested way back 2021.

Thanks,

查看评论 · 已于 2022年7月10日 发布 · Coda Payments

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Coda Payments 创建了一个帖子,

帖子 Feedback - Developer Platform

It would be better if we could add multiple host mapping for each brand just in case we would like to migrate our domain to another without giving any impact to our customer 

已于 2022年3月08日 发布 · Coda Payments

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Coda Payments 创建了一个帖子,

帖子 Feedback - Reporting and analytics (Explore)

Hi just wondering if we could have a feature for auto show data for the last 3 month of a certain date filtered?
I.E if we  choose 1-20 of August
we will also got the same 1-20 of June and July

已于 2021年8月30日 发布 · Coda Payments

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Coda Payments 进行了评论,

社区评论 Feedback - Reporting and analytics (Explore)

We definitely need this report on our case we would like to track if agents are proactively requesting a rating 
so we now how many csat/dsat rated by agent requesting a survey or not 

查看评论 · 已于 2021年6月22日 发布 · Coda Payments

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Coda Payments 创建了一个帖子,

帖子 Feedback - Chat and Messaging (Chat)

Got feedback from our end user that it would be more convenient if they can do copy and paste of a screenshot when doing a live chat 

已于 2021年6月16日 发布 · Coda Payments

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Coda Payments 创建了一个帖子,

帖子 Feedback - Ticketing system (Support)

It would be great if we can connect Larks with Zendesk as we have several partner across the countries that using Larks for communication 


已于 2021年3月05日 发布 · Coda Payments

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