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Mauricio Giraudo

已加入2021年4月15日

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最后活动2021年10月22日

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的最新活动 Mauricio Giraudo

Mauricio Giraudo 创建了一个帖子,

帖子 Feedback - Help Center (Guide)

At the moment, we can only visualize the metric "Article votes" which stands for the net votes (upvotes minus downvotes), but its just a mere number that does not provide any value. We don't know if a punctuation of 1000 on "Article votes" means that there were 1000 upvotes and 0 downvotes (meaning 100% of efficacy on the article) or 2000 upvotes and 1000 downvotes (meaning 50% of efficacy).

We need the total votes in order to get a useful metric, or the total upvotes and total downvotes (that are used to calculate the net votes, so the info exists and is already somewhere). We use upvotes/total votes (like the CSAT) but some people use upvotes/downvotes. 

Having the total of upvotes and downvotes per period would help all of us seeking these metrics.

Thanks!

已于 2021年3月03日 发布 · Mauricio Giraudo

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Mauricio Giraudo 进行了评论,

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I support this request.

查看评论 · 已于 2021年3月03日 发布 · Mauricio Giraudo

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